Home Health Aide Dos And Don’ts
As a home health aide (HHA), you are responsible for your client’s wellbeing. You help them live with pride and independence regardless of disability, chronic illness, or impaired cognitive function. Formally, your responsibilities can include helping your clients with daily activities like dressing, bathing, checking their vitals, etc. However, you are more than someone who simply helps them complete daily tasks. As an HHA, you are the dependable and comforting presence in your client’s, and their family members, lives.
Being an HHA can be exceedingly rewarding, it is also a demanding job. We have compiled a list of best practices (dos and don’ts) that will help you offer the best possible care to your client, and to establish a trusted and enduring relationship between you/your agency and the client’s family.
Home Health Aide List of Dos
Here is a list of things you should do when caring for your home health aide clients.
Report any changes in your patient’s health status to the nurse and your agency
When working with your client, you will have information about the underlying health conditions and symptoms they experience regularly. And as you spend time with them, you will get a sense of what falls within the normal range for your client.
If, at any point, you see something with your client’s health that is even slightly out of the ordinary, you should immediately notify your client’s healthcare provider and your agency. Something that might not seem like a big deal could be the warning sign of a significant health issue.
Ask someone if you have a question regarding your patient
When you first start working with your client, you will be informed about their medical conditions, as well as their needs and preferences when it comes to daily activities, recreation, or anything else that is relevant to your client/aide worker relationship. But as you go along, you might find that you have more questions, especially in the beginning stages.
Don’t hesitate to ask questions; you can ask your client, their family members, or their healthcare providers. Clarifying any questions that arise ensures that you will provide the best care for your client and that your working relationship will continue flourishing as you move forward.
Follow your patient’s care plan
This one should be obvious. You must strictly adhere to your patient’s care plan, whether it’s assistance with daily activities, giving medications, checking their vitals, or anything else that is in their care plan. You should have a clear view of their care plan during the training phase as you get familiar with your patient.
Call your agency if you are unsure about anything
Depending on the specific situation, the client or their family might not have all the answers.
If this is the case, contact your Home Care Agency if you are uncertain about anything. Your agency is responsible for the care that you provide, and when in doubt, check with them to see what they recommend.
Get to work on time and accurately document your time
A big part of being reliable and trustworthy is being consistent. This means showing up to work at the right time. If you’re caring for someone that relies on you for their meals, dressing, and more, not showing up on time can interfere with their schedule and add to their distress.
It goes without saying that you should accurately track your time for each client that you work with.
Make sure to keep your training up to date
Consult with your agency for details on your specific training requirements, and then be proactive about keeping your training up to date. All of this is to guarantee that your client is safe and get the highest quality of care in line with the latest regulations and requirements.
Home Health Aide List of Don’ts
Giving your client the best care isn’t only about what you do. It’s also about what you don’t do. Here is a list of don’ts when it comes to your work as a home health aide.
Never treat your patients roughly
It is never appropriate for you treat your clients unprofessionally or in a rough manner.
While here might be times when you must be firm, especially if they are reluctant to do something that is a necessary part of their care plan. You have to do so with kindness and empathy, like you would treat a family member. Your client’s family has trusted you with the care and wellbeing of their loved one, and you must adhere to treating your client with respect, kindness, and dignity.
Avoid creating conflict in the workplace
One of your major responsibilities to make your client feel safe and secure with you and the care that you are giving. Creating a balanced, pleasant environment is a part of that. If you have issues that need to be resolved, do it through open, honest, and professional communication.
If you find that you cannot resolve a conflict through appropriate methods, bring it up with your agency and follow their advice.
Don’t borrow or accept any money from your client or their family members
All financial transactions with your client must be conducted by your agency, whether it is working with Medicare, your client’s insurance, or coordinating with healthcare providers. To avoid complications, do not accept any money directly from your client or any of their family members.
Never ask to borrow money from your client under any circumstances. It is unprofessional and will create doubts about you and your agency. If you have any concerns about your compensation or hours, speak with your agency.
Don’t discuss your client’s medical conditions
You should never discuss your client’s medical condition with anyone not directly involved in the care process. That includes your client, their family, healthcare providers like nurses and doctors, and your supervisor. Beyond, you should not discuss your client’s details with your coworkers or anyone outside of work.
Your agency and your client trust you with sensitive information. As a home health aide, what you do is critical to the wellbeing of your client. You offer peace of mind and security to the client’s family members because they know that their loved ones are in trusted hands.
This list has clarified what you should and shouldn’t do as a home health aide. Following the best practices guidelines ensures your clients get the best care. If you are ever in doubt, always ask for more information to clarify anything regarding your client’s care protocol. You can ask your clients directly, their family members, healthcare providers, and, if necessary, your home care agency.
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